WE ALLOW RETURNS AND EXCHANGES UP TO 3 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN. EXCHANGE SHIPPING WILL BE PAID BY $ECLUDED CO. RETURN SHIPPING WILL BE PAID BY CUSTOMER. ONLY ONE EXCHANGE SHIPMENT PER ORDER WILL BE COVERED BY $ECLUDED CO. 

A FULL REFUND WILL BE ISSUED IMMEDIATELY UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. IF $ECLUDED CO. DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. 

TO RETURN AN ITEM, OR IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT SECLUDEDCO@GMAIL.COM

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION WHEN YOU PLACE YOUR ORDER.

PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING. WE WILL EMAIL YOU WITH UPDATES AND TRACKING INFORMATION ONCE YOUR ITEMS HAVE SHIPPED. IN AN EVENT THAT A PRODUCT IS OUT OF STOCK OR BACKORDERED, YOU WILL BE CONTACTED BY OUR CUSTOMER SERVICE TEAM.

WE ARE NOT RESPONSIBLE FOR ITEMS LOST OR STOLEN IN TRANSIT. ALL RISKS ASSOCIATED ARE ASSUMED BY THE COURIER.

INTERNATIONAL ORDERS

WE SHIP TO INTERNATIONAL COUNTRIES, PLEASE EMAIL US IF YOU’RE UNSURE ABOUT YOUR COUNTRY. CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS DUTIES TAXES FEES.